Shipping Policy
Shipping Policy
Shipping Policy
By placing an order with us, you acknowledge and accept the terms of our shipping policy.
- SHIPPING COSTS
Free Shipping on orders over € 20
Standard Shipping: €6.5
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Transit Time:
Shipments typically take 10 – 15 days (Monday to Friday).
Order Cut-Off Time:
Orders placed by 05:00 PM Eastern Standard Time (New York) will be processed on the same day.
Order Handling Time:
Orders are processed within 3-5 business days (Monday to Friday).
Expedited Shipping:
Expedited Shipping: 7-10 business days.
C. Delivery Terms
We rely on FAST Express for all deliveries.
D. CHANGE OF ADDRESS
Once an order is in transit, we cannot alter the delivery address. Please contact us within 24 hours of placing your order at [email protected] for address changes.
E. TRACKING
Upon shipment, you will receive a tracking number to monitor your order until it reaches you.
F. Cancellations
Cancellations are accepted before dispatch. Once dispatched, refer to our refund policy.
G. Parcels Damaged In Transit
If a parcel arrives damaged, reject it if possible and contact our customer service promptly. For delivered parcels, reach out to customer service for further assistance.
